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[Guide] Technical issues fix

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We have picked the most common errors and provided solutions in case you run into one.
 
1. MSVCP100.dll Error
Solution: Download and install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) 
 
2. Font issue, where all texts are squares
Solution: Download ARIAL and ARIALUNI fonts and install them
 
3. "Main has stopped working" crash error
Right click on My Computer > Properties > Advanced System Setting, and on Advanced tab > click on Settings under Performance >
go to Data Execution Pervention tab >  select turn on DEP for all programs and services except those I select: > then you add "main.exe"
 
4. Game windows does not open but Main.exe shows in Task manager 
Probably it is your antivirus what does not allow to open game. Turn it off. Usually "AVAST antivirus" is issue!
 
5. Visual issue with transparent menu, inventory
5.1 Intel users has this issue. Even people who plays the official server has this issue if they are using Intel.
Solution: Upgrade or downgrade your computer's Video Card Drivers. If an upgrade to latest version did not help,
then try to downgrade it to some of previous versions.
5.2. If that did not help you can try 1 more thing! 
5.2.1. Ctrl+Alt+F12 to open Intel® HD Graphics Control Panel
5.2.2. Click 3D
5.2.3.  Select General Settings and Click Custom Settings
5.2.4. Select Turn Off anti-aliasing and / or turn off Vertical Sync (V-Sync)
 
6. Others
You may also need Microsoft .NET Framework installed on your computer to run game.
For any other error or issue that is not listed here, do not hesitate to contact us!
 
20101017221514!Logo_.NET_Framework-pt.PN
Microsoft+Visual+C++.jpeg
 
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5. Visual issue with transparent menu, inventory
5.1 Intel users has this issue. Even people who plays the official server has this issue if they are using Intel.
Solution: Upgrade or downgrade your computer's Video Card Drivers. If an upgrade to latest version did not help,
then try to downgrade it to some of previous versions.
5.2. If that did not help you can try 1 more thing! 
5.2.1. Ctrl+Alt+F12 to open Intel00ae.png HD Graphics Control Panel
5.2.2. Click 3D
5.2.3.  Select General Settings and Click Custom Settings
5.2.4. Select Turn Off anti-aliasing and / or turn off Vertical Sync (V-Sync)
 
6. Others
You may also need Microsoft .NET Framework installed on your computer to run game.
For any other error or issue that is not listed here, do not hesitate to contact us!
5.1 Done - didnt help
5.2.1-5.2.4  Done - didnt help
AND I PLAY LIKE THIS ((((( HELP PLZ

Screen(07_19-06_03)-0000.jpg

Edited by AlexMD

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@AlexMD Did you upgrade drivers or downgrade? If did both then try to install another older driver. Those steps help usually. If still not then i can not help more because i know only this solution. Have a good day!

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@AlexMD if you use nVidia, do the following:
 

  1. Open nVidia Control Panel
  2. Click 'Manage 3D Settings' at top-left.
  3. Click the 'Program Settings' tab.
  4. Select main.exe from the list.
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Can we get a resolution Changer for Client please I need to view in 800x600. When I use the one in folder it updates everything to Webzen files

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Microsoft .NET Framework installed and intel drivers updated, any ideas to solve this?

bbbbaaa.png

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On 11.05.2018 г. at 4:23 PM, Fezes said:

Microsoft .NET Framework installed and intel drivers updated, any ideas to solve this?

bbbbaaa.png

Fix Guide
1.
 Close game client
2. Download the missing ARIALUNI.TTF font from http://muonline.download/files/ARIALUNI.TTF
3. Right click on the file you just downloaded and click Install
4.
 Alternatively you may download the missing font and copy it to C:/Windows/Fonts or Control Panel > Fonts
5. 
Start game client

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Any solutions for crashing resolution changer? It seems to crash no matter what resolution i select.

 

Thank you.

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